YOUR TRACK PROMISE DELIVERED

Shipcloud Track

Improve your and your customers delivery experience. Insights and control until final delivery and return.

Unlockupselling potential

With our integrated shipment tracking and customised tracking emails, you can take your customer loyalty to a new level! 
The high open and click rate of tracking emails gives you the opportunity to place up- and cross-selling articles in a targeted manner and turn your customers into regular customers.

Fully automatic tracking

Avoid mistakes and save time and money by utilizing tracking information for you and your customers. With our tracking software, you have everything under control and can work more efficiently.

Expand the customer journey

Avoid delays and negative reviews through proactive exception management. Reduce the number of questions you have for customer support regarding orders, deliveries, and returns.

Increase transparency

With our multilingual functionality, you stand for limitless communication with your customers. Take advantage of up- and cross-selling while reducing WISMO calls by up to 50%.

Shipment tracking

With Shipcloud you get uniform and detailed multi-carrier tracking for every shipment created via Shipcloud.

Shipcloud tracking pages and emails are all designed in your own branding thanks to white label, and they are available in English, German, Spanish, French, and Italian.

Keep your data available for claims handling and tax purposes.

Would you like to optimise your customer journey and take full advantage of Shipcloud Track?

Download our whitepaper now and find out everything you need to know.

Would you like to optimise your customer journey and take full advantage of Shipcloud Track?

Download our whitepaper now and find out everything you need to know.

Solve delivery problems faster with more transparency

With Shipcloud, you have unlimited access to the delivery status of all shipments and can respond proactively. This improves your customer journey and increases customer loyalty.

The tracking page, fully customizable to match your brand perfectly, gives customers a complete overview which reduces the number of time-consuming support requests. And if your customer does have an issue, you will be the first to know exactly where their shipment is thanks to Shipcloud tracking.

Are you ready to take your business to the next level?

Manage exceptions

Uniform multi carrier tracking for every shipment 
created via Shipcloud.

White label

Your own branding on all tracking pages and emails

Notification management

Decide which shipment notifications you or your customers
should get by e-mail.

Multilingual tracking pages and emails

English, German, Spanish, French, Italian

Always up to date

Up-to-date information on shipping and return status

Webhooks

Be quicker: fully integrated push notifications about
shipping status.

WHAT PEOPLE SAY
Thanks to the automated, customizable tracking emails and page, we can communicate consistently and easily with our customers. Internally, we use the tracking feature to proactively identify delayed packages at a very early stage. This means we don’t have to passively wait for customers to ask why they haven’t received their packages yet.

– Julian Jost・Printmate

Keep browsing

Discover Shipcloud


50+ majorcarriers

DHL, UPS & more – create shipping labels for all major carriers thanks to a simple and uniform interface.

To the carriers

130+ integrations& RESTful API

Optimize your shipping from within your system. Shipcloud offers an easy connection thanks to existing integrations or a modern RESTful API.

To the integrations

Pricing

Are you a starter or do you have a lower volume and are you looking for the best solution? Shipcloud has the solution for you!

Self-onboarding

A returns process done for you, so you never have to worry about it again.

More about Shipcloud Return

The ultimate multi-carrier solution 
to save time and resources.

More about Shipcloud Managed

We have shared our journey
and some stories

Read our blog