Shipcloud Track

Unlock upselling potential

with integrated shipment tracking & individual tracking emails

Tracking emails have a very high open and click rate, you can take advantage of that!
Include up and cross sell items in your tracking emails and be sure your customer becomes a repeat customer.

Include your tracking information directly into your online store’s customer accounts. Doing so will increase the frequency of repeat visits to your website and create a consistent brand experience throughout the customer lifecycle.

Fully automated tracking

Tracking information for you & your customer, save time, money and avoid mistakes.

Extend the customer journey

Reduce customer support questions from order to delivery and even returns. With proactive exception management you can avoid delays and negative reviews.

Increase customer satisfaction and retention

Thanks to our multi-language functionality you can communicate with your customer in their language. Create more upsell and cross sell possibilities and decrease WISMO calls by 25 to 50%.

Shipment tracking

With Shipcloud you get uniform and detailed multi-carrier tracking for every shipment created via Shipcloud.

Shipcloud tracking pages and emails are all designed in your own branding thanks to white label, and your are available in English, German, Spanish, French and Italian.

Keep your data available for claims handeling and tax purposes.

Learn more aboutExtending the customer journey and Shipcloud Track

Download our whitepaper

Solve delivery problems faster with more transparency

With Shipcloud, you have unlimited access to the delivery status of all shipments and can respond proactively. This improves your customer journey and increases customer loyalty.

The tracking page, fully customizable to match your brand perfectly, gives customers a complete overview which reduces the number of time consuming support requests. And if your customer does have an issue, you will be the first to know exactly where their shipment is thanks to Shipcloud tracking.

Unpack Potential

Are you ready to take your business to the next level?

Manage exceptions

Uniform multi carrier tracking for every shipment created via Shipcloud.

White label

your own branding on all tracking pages and emails

Multilingual tracking pages and emails

English, German, Spanish, French, Italian

Notification management

Decide which shipment notifications you or your customers should get by e-mail.

Always up to date

up-to-date information about the shipping or return status

Webhooks

Be quicker: fully integrated push notifications about shipping status.

Thanks to the automated, customizable tracking emails and page, we can communicate consistently and easily with our customers. Internally, we use the tracking feature to proactively identify delayed packages at a very early stage. This means we don’t have to passively wait for customers to ask why they haven’t received their packages yet.

– Julian Jost・Printmate