Effective multi-carrierstrategy for successfule-commerce
There is an uphill battle in the e-commerce industry, as customers have increasingly high expectations and the delivery options in the online stores have a significant influence on their purchase decision.
Track & Trace:Shipment tracking in e-commercefor the optimal customer experience
Do you want to get the most out of your customer experience? An often neglected but important factor is that the customer journey does not end with the click on the Buy” button. There are still merchants:inside who assume that the buying process is over after a successful order.
Track & Trace:Shipment tracking in e-commercefor the optimal customer experience
Do you want to get the most out of your customer experience? An often neglected but important factor is that the customer journey does not end with the click on the Buy” button. There are still merchants:inside who assume that the buying process is over after a successful order.
From returns chaos to efficient returns management: effective strategies for coping with the flood of returned goods
Retailers in Europe face a major challenge when it comes to returns. Every year, almost half a billion items are returned in Germany.